More than a dozen Google services, including Gmail and YouTube, were offline in swaths of the globe Monday morning, interrupting access for both individuals and businesses.


Alphabet Inc.

GOOG 0.36{960021229dc1dc07dce4932a9ddab0b26243ff9ca1f758a9c1fcae84a7a57436}

-owned company’s services showed errors for users attempting to sign in or access their emails or their files using Google’s Drive services, according to social-media postings from users. On YouTube, the home page was replaced with an illustration of a monkey with a hammer, with the title, “oops.”

A Google dashboard that displays the availability of Google services said that in addition to email and storage, apps including its calendar, videoconferencing tools, document-editing service and spreadsheets were offline as of 6:55 a.m. ET.

Service for the affected apps began to resume around 7:35 a.m.

The cause of the outage wasn’t immediately clear. A spokesman for Google didn’t immediately respond to a request for comment.

The outage struck a chord for tens of millions of people who have had to stay home on and off for the better part of a year because of the coronavirus pandemic. Remote work and learning have left businesses and individuals more dependent than ever on online services, for which Google is one of the most widely used providers.

Google’s Gmail is one of the most popular email clients globally, and the company’s G Suite office tools, a competitor to

Microsoft Corp.’s

Office, is popular among businesses and institutions.

“Why g suite why? Why would you crash on a freakin Monday!! Oh wait #2020,” wrote one Twitter user.

In at least one newsroom that uses Google services, a reporter had to use an older technology—the telephone—to dictate the first paragraphs of a story on the outage.

Write to Sam Schechner at [email protected]

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